FAQ

Firstly need to confirm if it's Cantrack GPS tracker, and from whom you bought the gps tracker.

CantrackPortal & Secumore1818 only support our own gps trackers. Cantrack gps trackers IMEIs should start with: 

      a). 86723205...

      b). 86520503...

      c). 86872006...

We don't support any 3rd party GPS trackers. 

*  If the gps trackers are bought from us (Cantrack team) directly, We can add for free. 

*  If the gps trackers are bought from our distributor or local dealer,  plz contact Cantrack local dealer to handle the assignment.  Unless you can't find local dealer (e.g. their company disappear), you can buy register card to add: 

Our Secumore Platform is widely used by 10,000+ different clients globally, in case your desired user name existed, plz change a different user name. 

How to create sub account, plz refer to "SUPPORT-->DOWNLOAD-->SOFTWARE INSTRUCTION". 

If your gps tracker shows "overdue", you may recharge your device through our recharge web link:     http://www.6onestop.com/ 

Platform fee:  

1. Minimum charging $20 every time.

2. For Bulk devices（>100pcs）: free for 1st year, $2/pcs/year from 2nd year,  $5/pcs for lifetime free.

Cantrack gps tracking platforms including: 

• www.cantrackportal.com

• www.gps2828.com

• www.gps228.com

• www.secumore1818.com

APP including:  

•  Secumore1 

•  SecumorePlus

•  PetCute

Due to we got many complaints from customer that they are bought some Copied TK100 GPS tracker from market, which its shell/box/accessories all same as Cantrack TK100, so here we declare that,We are the Original Manufacturer of TK100 GPS tracker (market name is GT06).

IMEI TAC Holder : Shenzhen Cantrack Technology Co Ltd Brand Name : SECUMORE

How to distinguish the Original & Copied Version?

Difference 1: IMEI Number

√ Original Version IMEI: 86723205... or 86520503... X Copied Version IMEI: 35267210...

Difference 2: APP name

√ Original factory only have Secumore APP & SecumorePlus APP.

Difference 3: SIM Holder

√ Original Version: Black color Anti-high temperature. SIM Holder X Copied Version: Silver color Holder

Difference 4: Service support

√ Original Version: Cantrack always giving support even after many years.

X Copied Version: too many customer complaint can’t reach them after months.