Under normal circumstances, if the vehicle is located in a signal shielding area above an underground parking lot, factory building, or other areas that are covered by concrete or metal objects, i
Home > News > Other information > truck tracking webfleet solutions > Troubleshooting the cause of vehicle GPS locator offline and intermittent data.4G GPS Tracker
source:truck tracking webfleet solutions release time:2023-09-21 Hits: Popular:realtime gps tracker online
Under normal circumstances, if the vehicle is located in a signal shielding area above an underground parking lot, factory building, or other areas that are covered by concrete or metal objects, it is highly likely that the positioning will be invalid. This situation is normal because the equipment can locate the previous position that fell into the shielding area, and the position is accurate. Once the vehicle drives out of the shielding area, it can be positioned normally
Another situation is that the vehicle does not match the position displayed in the monitoring system, that is, the positioning terminal cannot work properly. In this case, the locator manufacturer needs to check whether the locator is normal, and whether there are GPS signal shields on or around the vehicle body
In addition to ineffective positioning, another common malfunction of GPS terminals is offline
Offline is usually caused by communication failures, please follow the following process to troubleshoot
Firstly, check whether the power supply to the vehicle equipment is normal, whether the vehicle battery switch is turned off, and ensure that the equipment power indicator light is on. If it is not, please repair the power supply circuit
If the power supply to the device is normal, please contact the terminal provider to check if the traffic card inside the device is in arrears. If there is any arrears, please contact the operator to pay the fee
If the cost is normal, please contact the manufacturer's technical personnel to troubleshoot and repair the equipment
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